Shipping
Restocking occurs monthly at Tallow Works Co., typically over the weekend. Weight and location are used to determine shipping costs for all items. Please allow up to a week for orders to be processed and sent due to the number of orders received.
Although unusual, Canada Post occasionally loses goods or delivers tallow balms to the wrong address. To avoid this, please pick the delivery option with a tracking number and insurance when checking out. If Canada Post loses or sends your shipment to the wrong location, having your tracking number with insurance will make it much easier to file a claim with your Canada Post carrier to discover your package or be paid if your tallow balm cannot be found. Tallow Works Co. will work with you to find your missing tallow balm, but we are not liable for lost packages after we scan and deliver them to Canada Post.